Safety Tips and Steps to Take During a Power Outage

Power outages are never fun; however, they are a fact of life that every utility customer will have to endure due to weather and unforeseen even. In the event of an outage many people start to ask what should you do when your power goes out? Who should you call to report an outage? How long will your food last in the refrigerator and freezer? Below, are some tips and answers to a few of the most common questions.


  • Quickly look out the window, check with your neighbors, street lights, etc. to see if the outage is isolated to your house.
  • Check the circuit breakers or fuses in your home. Make sure all breakers are in the “on” position, but if a breaker tripped, it would have moved to the “off” side.
  • If all breakers are in the “on” position and you still do not have power, call our office at 270-247-4661 during normal business hours or 270-247-3531 after hours.
  • Keep a flashlight with fresh batteries.
  • Have a supply of water and nonperishable food
  • Keep some extra cash on hand.
  • Turn off and unplug electrical equipment, including sensitive electronics.
  • Turn off or disconnect any appliances or electronics you may have been using.
  • Stay comfortable- during hot summer days stay cool indoors and be sure to drink plenty of fluids and keep outside door openings to a minimum. In the cold winter days be sure to dress in layers and cover drafty windows and doors.
  • Keep food cold- Do not open the refrigerator or freezer. An unopened refrigerator will keep foods cold enough for a short outage. A full freezer will hold up for about 48 hours where as a half full freezer will hold for approximately 24 hours.
  • Always assume down power lines are energized and call 911.