AMI Frequently Asked Questions

An AMI meter is an Advanced Metering Infrastructure meter often called a smart meter. It’s a digital electric or water meter that automatically collects and send usage data to MEWS.

The tower based reading system provides daily meter readings from each account and reduces the costs associated with meter reading. Each remote transmits readings to our strategically placed collection system. The reading is then sent back to our main office. Each meter has a unique identification number that insures that only your reading is being assigned to your account. Your account will continue to be billed in the manner that it is presently. The meter reading system will improve service to all of our customers.

Daily readings will be obtained which will provide for better leak monitoring, office based final readings, electric and water consumption and accountability monitoring, and overall usage trend management, as well as outage management. The system will detect reverse flow conditions and includes theft of service detection. The new system will help eradicate human error and lower fuel costs associated with manual meter reading. The green portion of this system will also help reduce our carbon footprint by reducing our fuel consumption.